Advantage Technical Services, Inc. – Michael Kane, president
Q: Give us an example of a business challenge your organization faced, as well as how you overcame it.
Federal and state governments’ policy towards small business and the devastating increases in healthcare costs have been our greatest challenges. We have been unable to pass our increased costs on the client. We have simply absorbed it. I don’t know that this is an example of overcoming the challenge. However, we have always stayed very lean with regard to our core employees, even during the boom times. I think this has served us well during the more challenging economic conditions of the last few years. We have been able to ride out the storm. As our business is tied directly to employment, this has been especially challenging to us.
Q: In what ways are you an innovative leader, and how does your organization employ innovation to be on the leading edge?
We are not particularly innovative or cutting edge. Our business is relationship building. It is my belief that even with all of today’s technological advances; this is still done most successfully with a handshake. We’ve have done business the same way for 20 years. Bring effort, integrity, and quality to the marketplace……. so far, this has served us well. I did finally break down and get a Smartphone (Droid), which has actually been quite helpful on the road.
Q: What is the greatest lesson you’ve learned and how have you applied it?
The simplest, yet most effective lesson I have learned is to maintain a positive attitude, even in the face of difficulty. It really does help to alter the outcome of events. My family has been the main source of my inspiration to look at things in a more glass-half-full way. I am still working to improve this.
Q: How does your organization make a significant impact on the community and regional economy?
We have put hundreds of Northeast Ohio people to work over the last several years. We are very proud of this. We actively try to keep our engineering professionals in the area and counteract the negative effects “brain drain” has had on the region.