RNR Consulting – Holly Julius, president & CEO
Q: Give us an example of a business challenge your organization faced, as well as how you overcame it.
Like most small business, RNR Consulting was affected by the economic downturn. In order to maintain profitability, we looked for cost-effective ways to grow our client base and to leverage our existing client relationships.
Instead of reducing staff levels, RNR Consulting developed a Business Development Office to support internal sales operations. We focused on finding opportunities to present our services to our target market, responding to Request for Proposals that best matched our services and training staff on how to develop proposals and presentations.
Additionally, senior leadership continued developing strong partnerships with our existing clients by delivering innovative, cost-effective and practical solutions that helped streamline our clients’ operations. By delivering quality work, our partnerships with existing clients have continued to grow through new engagements and referrals.
Q: In what ways are you an innovative leader, and how does your organization employ innovation to be on the leading edge?
RNR Consulting was founded by a passionate and visionary leader. He created a culture, which rewards employees for taking risks and has instilled the attitude of “we can do that” across our entire organization. These founding principles are the same principles that I use to guide our organization today. I believe our company culture is one of the reasons RNR Consulting has been so successful. We are not afraid to target new business areas, but we make sure we have the right skills to overcome any related challenges. Our employees are given the freedom to be creative, to make decisions, to grow with the organization and to develop new and original solutions for our clients.
What is the greatest lesson you’ve learned and how have you applied it?
The greatest lesson I have learned is that business is done through relationship building. People want to do business with those they like and trust. At RNR Consulting, we focus on building long lasting business partnerships through strong client relationships. We tailor our approach to each initiative to meet the client’s individual needs, we combine academic theories with practical and innovative solutions and we are flexible to meet the changing needs of the engagement.
How does your organization make a significant impact on the community and regional economy?
RNR Consulting’s mission is “to zealously strive toward exceeding clients’ expectations and to contribute significantly to the community.” We primarily specialize in IT and Management Consulting for the public sector and non-profit organizations. We are actively working here in Cleveland and Northeast Ohio as well as other communities across the United States to implement cost-effective strategies that streamline business operations; thus, utilizing taxpayers’ dollars more efficiently. We encourage our employees to participate in community organizations. We also follow Cleveland’s sustainability standards of ‘Economic Prosperity, Environmental Quality and Social Equity/Equal Opportunity’, to support the Connecting Cleveland 2020 Citywide Plan for sustainable decision-making, today and in the future.